Cross-Sell Pro by Mira Commerce

Terms and Conditions

Please read these terms and conditions carefully before using Cross-Sell Pro ("the App", "we", "us", or "our"). By using the App, you agree to be bound by these terms and conditions, which constitute a legally binding agreement between you and the App provider.

1. Services and Support

1.1 Agreement

The Services are provided subject to these Terms and any operating policies that we may establish. We may make changes to this Agreement, and continued use of the Services constitutes your acceptance of any such changes.

1.2 Eligibility

The Services are available only to persons who can form legally binding contracts under applicable law. Without limiting the foregoing, the Services are not available to individuals under the age of 18. If you do not qualify, please do not use the Services.

1.3 Service Description

Cross-Sell Pro is an application that displays cross-sell product recommendations to your customers in the Cart Preview and Checkout Page of your BigCommerce store. The App operates through scripts installed on your storefront and requires a one-time license payment to function. Once purchased, the App provides unlimited use without recurring fees, subject to volume and performance limitations as described in these terms.

1.4 Registration

You must install the App through the BigCommerce App Marketplace to use the Services. You will provide true, accurate, current, and complete information during installation. You are responsible for maintaining the security of your account credentials and access tokens. We reserve the right to refuse or cancel accounts we deem inappropriate.

1.5 BigCommerce Terms

Your use of the App is subject to BigCommerce's Terms of Service and Privacy Policy. The App integrates with BigCommerce's platform and API, and you must comply with all applicable BigCommerce policies and guidelines.

2. Restrictions and Responsibilities

2.1 License Restrictions

This is an Agreement for Services, and you are not granted a license to any software by this Agreement. You will not, directly or indirectly:

  • Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code of the Services
  • Modify, translate, or create derivative works based on the Services
  • Copy, distribute, or otherwise transfer rights to the Services
  • Use the Services for timesharing or service bureau purposes or otherwise for the benefit of a third party
  • Remove any proprietary notices or labels from the Services
  • Modify, remove, or interfere with the scripts installed by the App on your storefront, except through the App's interface

2.2 Acceptable Use

You represent, covenant, and warrant that you will use the Services only in compliance with our Privacy Policy and all applicable laws. You may not use the Services for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction. You are responsible for ensuring that the products you configure for cross-sell recommendations comply with all applicable laws and regulations.

2.3 Legal Compliance

You are solely responsible for ensuring that your use of the App and the products you display comply with all applicable laws and regulations in your jurisdiction. You agree not to use the App for any illegal or unauthorized purpose. The App provider is not responsible for the legality of products displayed through the App.

2.4 Indemnification

You agree to indemnify, defend, and hold harmless the App provider, its affiliates, officers, directors, employees, consultants, agents, and licensors from any and all third-party claims, liability, damages, and/or costs (including, but not limited to, attorneys' fees) arising from your use of the App, your violation of these terms and conditions, or your violation of any rights of another party.

3. Payment and License

3.1 One-Time Payment

The App operates on a one-time payment model. By purchasing the App, you agree to pay the license fee as displayed at the time of purchase. This is a single, non-recurring payment that grants you a perpetual license to use the App.

3.2 Payment Processing

License fees are processed through BigCommerce's billing system. Payment information is handled by BigCommerce and their payment partners in accordance with PCI DSS standards. We do not directly process or store your payment card information.

3.3 License Grant

Upon successful payment, you are granted a perpetual, non-exclusive license to use the App for your BigCommerce store. This license includes unlimited use of the App's features without time restrictions, subject to the volume and performance limitations described below.

3.4 Volume-Based Limitations

While the App provides unlimited use, certain limitations may apply based on the volume of data processed:

  • The number of products configured for cross-sell recommendations
  • The volume of cart and checkout page requests processed
  • The frequency of API calls and data synchronization
  • Storage requirements for app settings and configuration data

If your usage exceeds reasonable volume thresholds that may impact system performance or resource allocation, we reserve the right to contact you to discuss usage patterns and potential optimizations.

3.5 Performance-Based Charges

In the event that your usage of the App significantly impacts system performance, requires additional infrastructure resources, or exceeds standard operational parameters, Mira Commerce may, at its sole discretion, implement additional charges to cover the increased costs of maintaining service quality and performance.

Before implementing any performance-based charges, we will:

  • Notify you in writing of the performance impact and proposed charges
  • Provide you with an opportunity to optimize your usage or configuration
  • Work with you to find a mutually acceptable solution

Performance-based charges will only be applied if your usage continues to impact system performance after reasonable optimization efforts. Any such charges will be clearly communicated and agreed upon before implementation.

3.6 Refunds

We do not provide refunds for license fees. All payments are final. Once payment is processed, you have immediate and perpetual access to the App, subject to these terms and conditions.

4. Termination

4.1 Termination by You

You may terminate this Agreement at any time by:

  • Uninstalling the App from your BigCommerce store
  • Contacting us at apps@miracommerce.com to request termination

Upon termination, your access to the App will be immediately disabled and the scripts installed on your storefront will be removed. However, since this is a one-time payment license, termination does not entitle you to a refund of the license fee paid.

4.2 Termination by Us

We may terminate this Agreement or suspend the Services at any time with or without cause, and with or without notice, including but not limited to:

  • Violation of these Terms and Conditions
  • Non-payment of performance-based charges (if applicable)
  • Fraudulent or illegal activity
  • Breach of BigCommerce's terms of service
  • Excessive usage that impacts system performance and refusal to address optimization needs

We shall have no liability to you or any third party because of such termination.

4.3 Effect of Termination

Upon termination for any reason:

  • Your access to the App will be disabled
  • The scripts installed on your storefront will be removed
  • We may delete your app settings and configuration data within 30 days after termination
  • We may retain certain information (such as billing records) as required by law or for legitimate business purposes

All sections of this Agreement which by their nature should survive termination will survive termination, including, without limitation, warranty disclaimers and limitations of liability.

5. Intellectual Property Rights

The App provider owns all intellectual property rights in the App and its contents, including but not limited to text, graphics, logos, images, and software. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute any material from the App without the App provider's prior written consent.

The App installs scripts on your storefront as part of its functionality. You agree not to modify, remove, or interfere with these scripts except through the App's interface.

6. Warranty Disclaimer

The App provider makes no representations or warranties of any kind, express or implied, as to the operation of the App or the information, content, materials, or products included in the App. The App provider does not warrant that the App will be uninterrupted, secure, or error-free, or that any defects will be corrected.

You expressly agree that your use of the App is at your sole risk. The App provider does not guarantee any specific results, including but not limited to increased sales or revenue, from the use of the App.

The Services are provided "as is" and "as available" without any warranty of any kind. The App provider disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

7. Limitation of Liability

Notwithstanding anything to the contrary, except for personal injury or damage to real or tangible personal property proximately caused by the App provider, the App provider and its suppliers, officers, affiliates, representatives, contractors, and employees shall not be liable for any direct, indirect, special, incidental, or consequential damages resulting from any action in contract, tort, or otherwise, even if the App provider has been advised of the possibility of such damages.

This includes, without limitation, any loss of profits, business interruption, loss of programs or information, or other loss arising out of the use of or inability to use the App.

In no event shall the App provider's liability to you exceed the greater of one dollar ($1.00) or any amounts actually paid by you to the App provider for the prior one month period.

Some jurisdictions do not allow a limitation on liability for negligence that causes death or personal injury and, in such jurisdictions, the App provider's liability shall be limited to the greatest extent permitted by law.

8. Modification and Updates

The App provider reserves the right to modify, suspend, or terminate the App, or any part thereof, at any time without notice. The App provider may also impose limits on certain features and services or restrict your access to parts or all of the App without notice or liability.

We may update the App to add new features, fix bugs, or improve performance. Updates may be automatic or require action on your part. Continued use of the App after updates constitutes your acceptance of the updated version.

9. Privacy

Your use of the App is also governed by our Privacy Policy. Please review our Privacy Policy, which explains how we collect, use, and protect your information. By using the App, you consent to the collection and use of your information as described in the Privacy Policy.

10. Data and Backups

You are solely responsible for backing up your app settings and configuration data. While we maintain backups for operational purposes, we are under no obligation to maintain backups of your data. Under no circumstances will we be liable for any loss of your data or settings.

When you uninstall the App, your app settings and configuration data will be deleted. We may retain certain information (such as billing records) as required by law or for legitimate business purposes.

11. Third-Party Services

The App integrates with BigCommerce's platform and services. Your use of BigCommerce is subject to BigCommerce's terms of service and privacy policy. We are not responsible for the availability, performance, or policies of BigCommerce or any other third-party services.

The App may use third-party service providers (such as database providers) to operate the Services. These service providers are contractually obligated to protect your information in accordance with our Privacy Policy.

12. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the App provider is located, without giving effect to any principles of conflicts of law.

13. Entire Agreement

These terms and conditions constitute the entire agreement between you and the App provider and supersede all prior or contemporaneous communications and proposals, whether oral or written, between the parties regarding the subject matter herein.

If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable.

14. Contact Information

If you have any questions or comments about these terms and conditions, please contact us:

Last Updated: 6/25/2026
App Version: 1.0.1